Open Tickets
0
0 critical
Resolved
4
This session
Critical Issues
0
Needs attention
Avg Resolution
21h
Per ticket
Recent Tickets
TKT-2024-0041highresolved
Duplicate MRN created during registration — patient demographics mismatch
Mercy Regional Medical Center · Registration
Nov 14, 2024, 09:22 AM
TKT-2024-0038criticalresolved
Outpatient scheduling slots not displaying for Cardiology department
St. Luke's Health System · Scheduling – Outpatient
Nov 10, 2024, 07:15 AM
TKT-2024-0035highresolved
Medicare claims rejecting with CO-4 denial — missing modifier
Northside Hospital · Revenue Cycle
Nov 5, 2024, 01:00 PM
TKT-2024-0029mediumresolved
Discharge ADT message not transmitting to downstream pharmacy system
Community Health Partners · ADT (Admit/Discharge/Transfer)
Oct 28, 2024, 11:00 AM